Observing the User Experience

Observing the User Experience

A Practitioner's Guide to User Research

eBook - 2003
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The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. Observing the User Experience will help you bridge that gap to understand what your users want and need from your product, and whether they'll be able to use what you've created. Filled with real-world experience and a wealth of practical information, this book presents a complete toolbox of techniques to help designers and developers see through the eyes of their users. It provides in-depth coverage of 13 user experience research techniques.
Publisher: San Francisco, Calif. : Morgan Kaufmann Publishers, ©2003
ISBN: 9781429484541
1429484543
9780080497563
008049756X
9781558609235
008049756X
1558609237
Characteristics: 1 online resource (xvi, 560 pages) : illustrations

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